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An image of a Super Metro PSV at the Bus stage. |
Popular commuter bus company Super Metro has temporarily suspended its services for three days to allow time for full compliance with regulatory requirements.
In a statement released Monday evening, the company said the Transport Licensing Appeals Board (TLAB) directed it to halt operations for three days to complete outstanding compliance measures. Super Metro noted that it has already met 90% of the directives issued by both the National Transport and Safety Authority (NTSA) and TLAB.
“Following a hearing with the Transport Licensing Appeals Board today, the Board has directed Super Metro Limited to suspend operations for the next three days to finalise the remaining compliance measures,” the company announced.
Super Metro emphasized its respect for the decisions of TLAB and the court, adding that it is working diligently to address all remaining issues within the specified timeframe and will resume operations once cleared by the relevant authorities.
The company also apologized to its customers and stakeholders for the inconvenience caused by the suspension, promising to continue providing safe, reliable, and efficient transport services.
This latest move comes nearly a month after TLAB temporarily lifted an earlier suspension of the company’s operating license, which NTSA had imposed pending a hearing. At the time, TLAB also instructed that Inspector General of Police Douglas Kanja be served with the ruling to ensure Super Metro buses could operate without being impounded.
The tribunal's ruling followed Super Metro’s March 21 complaint challenging NTSA’s March 20 suspension of its license, which it described as arbitrary and unjust. NTSA had accused the company of failing to comply with the 2014 Public Service Vehicle Regulations and cautioned the public against boarding its vehicles. Police were also directed to impound any Super Metro buses found operating in violation of the suspension.
NTSA stated: “Super Metro Limited’s operator licence is suspended until the company fully complies with the Public Service Vehicles Regulations, 2014 and other set conditions.”
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NTSA Director General George Njao addressing delegates at an Usalama Barabarani Campaign event. Photo NTSA |


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